Kelly Burgess, Buxtons Key Accounts Manager, has won the 2021 Star Of The Dealership Award. The award was announced and presented to Kelly at the Service Dealer Conference and Awards on 25 November by James Buchanan, Ibcos / Catalyst Sales Director. The Awards, organised by Service Dealer, the industry’s leading business magazine, are now in their 17th year. Aimed to recognise independent dealers in the garden machinery, professional turf-care machinery, farm machinery, forestry equipment and ATV/quad industry. In 2021, instead of focusing on sales & service performance, to better reflect the extraordinary circumstances that dealers & their teams have endured these past two years, this year’s award categories were changed to reflect the hard work everyone has put in during this time – both within their businesses but also in their communities.
Upon Kelly winning the prize, the judges said, “Kelly Burgess has not only excelled in her existing role as a key accounts manager but also helped others inside and outside Buxtons. Trying her hand at shopfitting, project management, and graphic design to help take the stress off other members of staff, she has also personally volunteered to help mistreated animals, assist people self-isolating with Covid-19, created and donated 100s of care packages for the homeless as well as supporting countless other charities. Kelly’s employers say she has always shown selflessness and drive, but during the pandemic, she’s truly shown how far she will go to help others, no matter the cost.”
Steve Gibbs, the editor of Service Dealer magazine, said, “Through close contact with our readership, we know only too well the ingenuity, resourcefulness and determination of the dealer network during a normal year. Faced with the pressures and complexities of the pandemic though, that resolve was pushed to the limits. Through our awards judging process we have heard remarkable stories of businesses and individuals going above and beyond to not simply stay afloat, but to flourish – all the time making sure their customers of farmers, turf professionals and homeowners could rely on them when they needed their support most.”
We’re incredibly proud of Kelly & all the work she has put in these last couple of difficult years. She has gone above and beyond, not only within our business but particularly for the greater community. A core value of Buxtons is to serve our local community, we regularly fundraise for causes important to the people that work here, however, we don’t all get as hands-on as Kelly.
