XPE Seychellen 36m 12.3mm Climbing Rope (Sewn Eye)

Warranty

The safety and satisfaction of our customers are firmly anchored in the EDELRID philosophy. This is why we furnish all our products with a material and processing guarantee. In the event of one of our items showing defects in material or workmanship, we will repair or replace it as a matter of course.

This warranty does not apply to damage caused by improper use, misuse, unauthorized modifications, regular wear and tear or aging (e.g., due to UV radiation) In addition, damage to the products (e.g., caused by sharp edges, very rough rock, ski edges, crampon contact, contact with fire, etc.) is excluded from the warranty.

In such cases, we offer a repair service, the cost of which is charged to the customer. In the event of a warranty claim, the product will be properly and professionally repaired or exchanged for a new replacement product.