X25 VENTOUT Hi-Viz Orange Long Sleeve Shirt

STEIN Warranty

All our products are supplied with a 12-month Warranty unless stated otherwise, which is effective from the “Date of Sale” on the customer’s Sales Invoice, NOT “Date of First Use”
The products supplied to you shall, on delivery,

1. Conform to the description set out on the website
2. Be fit for any purpose held out by us
3. Be free from material defects in design, material and workmanship
4. Comply with all applicable statutory and regulatory requirements.

Except as set out in our Terms and Conditions (see below extract), all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded.

The product warranty does not cover:

1. Defects resulting from fair wear and tear. Please be advised that wear and tear can be accelerated by intense usage and/or the impact of the environment in which they are used. It is your responsibility as a retailer to inform the buyer of the anticipated life of a product, the care required, and the correct fitting of any product, ensuring your “informed” customer buys the correct product. If the customer rejects your advice, you must clearly inform them that this will affect their rights should a warranty issue arise. We would strongly recommend you record this warning on their receipt. Any mis-sold product remains your responsibility, not ours. When assessing potential warranty issues with customers, please be mindful of the hours of wear some products have endured and the environment in which they are used. When we assess the impact of fair wear and tear, particular consideration will be given to the estimated product lifespan information issued with the Product.
2. Products which have been neglected, mistreated, overloaded, or used for purposes other than that which they were designed for.
3. Products which have not been maintained as specified by the manufacturer.
4. The cost of removing or refitting accessories or attachments, nor does it cover the cost of transportation or any expenses incurred whilst the Product is out of use.
5. Products which are expected to wear as part of their use, including without limitation boot components, material, zips, and rope unless there is a proven manufacturing or material defect.
6. Defects caused by faulty adjustment or repairs and alterations performed by any other person other than an authorised representative.
7. Defects caused by faulty or incorrect fitting or incorrect product size.